Welcome to the ProActive Hotline, an anonymous reporting system for Metro Pacific Health.
In this page, you can choose the type of concern for which you wish to make a report. Descriptions and/or examples have been provided for each reporting category to help you classify your concern.
Report Category and Description |
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Bribery and Corruption Giving or receiving gifts, hospitality, entertainment, or other items of value or soliciting the same, for the purpose of obtaining or retaining business advantage, or to influence a course of action or business decision. |
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Concealment of wrongdoing Concealment of wrongdoing and attempts to conceal such wrongdoing, including hindering or attempting to hinder whistleblowing |
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Conflict of Interest Breach of duty to the company by acquiring or attempting to acquire a business or interest that conflicts with the interest of the company (e.g., acting or participating in a transaction of the company, of which one has an undisclosed personal interest.) |
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Environment and Occupational Health and Safety Deliberate acts or omissions causing dangers to the environment, public and occupational health and safety |
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Financial Misconduct Questionable accounting matters, which include fraud or deliberate error in the preparation and maintenance of financial records and deliberate misrepresentation on any significant matters contained in the financial records or audit reports of the company. This can also include billing fraud and insurance fraud. |
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Others Any items which are not captured in above-listed categories. This can include intentional IT security breach, data breach or data integrity issues, social media issues, research or clinical trials misconduct, and intentional deviations in the processes. |
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Patient Safety and Care Medical errors, negligence, unethical practices, inadequate staffing levels, or violations of patient rights |
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Regulatory and Operational Compliance Non-compliance with healthcare regulations, safety protocols, privacy breaches, or any other actions that violate legal or ethical guidelines.; and violations of or deviations from the company's internal controls. |
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Theft, Misappropriation / Similar Fraud Theft of physical property, embezzlement or misappropriation of financial resources, unauthorized use of funds, gross waste or mismanagement of assets. |
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Workplace Harassment, Discrimination, Retaliation, and other Employee Relations Issues Instances of sexual harassment, bullying, discrimination, abuse of authority, incidents of retaliation, or any other form of unfair treatment. |
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